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Go Back   Railway Forum > General Railway Discussion > Passenger Operations and Observations

Student project - Accessibility on Trains

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  #1  
Old 29th April 2010, 00:10
kurtk kurtk is offline  
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Join Date: Apr 2010
Location: UK
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Student project - Accessibility on Trains

Dear community,

I'm a student working on the topic "Accessibility on Trains" with the
focus on the platform-train entry situation. I would like to compare
different international solutions for this:

* Which utilities are there?
* Where could I get some information about them?
* How do the passengers like them?

Could someone of you help me with some examples from different
countries?

Thank you very much in advance,

Kurt


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Old 1st May 2010, 11:15
martin adamson martin adamson is offline  
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Hi Kurt,

I've just finished a dissertation on the impact of the VHF timetable on the West Coast Main Line. When I looked at passenger responses toservice quality I used the data from passenger focus surveys.

http://www.passengerfocus.org.uk/new....asp?dsid=2117

http://www.passengerfocus.org.uk/new....asp?dsid=3568

I think there might be sections in these latst reports that show passenger satisfaction rates for train and station facilities for each operator if this helps.
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